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TACTICAL PRO
Shipping Policy

Terms & Conditions

We will ship your order(s) in 1-14 working days. We will be using Poslaju or J&T to ship your orders. For any inquiries, please contact me at 012-5240695 (whatsapp). You will receive your tracking number by email. Thank you for your support.

Returns & Exchange Policy

PROCESS OF REFUND 1. Request a refund or exchange for item (s) that you bought from us if there is any issue (s). 2. Every request will be processed in the next 24 hours. 3. If your request was verified & approved, you will be receiving a notification email or whatsapp from us. 4. Refund process will usually takes 7-14 business days...

Payment Method

Credit / Debit Cards ​PAYPAL Atome Offline Payments

Privacy & Safety

PRIVACY & SAFETY This Privacy Policy (“Policy”) describes how TACTICAL PRO ENTERPRISE (TACTICAL PRO EMPIRE) , its respective subsidiaries, affiliates, associated companies and jointly controlled entities (collectively “TACTICAL PRO ENTERPRISE (TACTICAL PRO EMPIRE), “we”, “us” or “our”) collect, use, process and disclose your Personal Data through the use of TACTICAL PRO ENTERPRISE (TACTICAL PRO EMPIRE) Websites (including all mobile applications and websites operated by TACTICAL PRO ENTERPRISE (TACTICAL PRO EMPIRE). (respectively “Apps” and “Websites”), products, features and other services globally (collectively, “Services”). ​ This Policy applies to our customers, agents, vendors, suppliers, partners (such as referral and business partners) and also service providers (collectively “you”, “your” or “yours”) ​ “Personal Data” is any information which can be used to identify you or from which you are identifiable. This includes but is not limited to your name, nationality, telephone number, bank and credit card details, personal interests, email address, your image, government-issued identification numbers, biometric data, race, date of birth, marital status, religion, health information, address and phone number.

Ipoh, Perak

Customer Care We value your satisfaction and are here to assist you with any questions or concerns. Explore our resources and feel free to reach out for personalized support. Contact Us WhatsApp: Reach us directly at 0125240695 for quick assistance. Email: Send us an email at tacticaloutdoorgears@gmail.com for detailed inquiries. Operating Hours: Everyday, 9 AM - 6 PM. Frequently Asked Questions (FAQs) Orders: How to place, track, or modify an order ? Placing an Order Browse our website and select the products you love. Add items to your cart by clicking the “Add to Cart” button. Once you’re ready, go to your cart and click “Checkout”. Fill in your shipping details, choose your payment method, and confirm your order. You’ll receive a confirmation email with your order details. Tracking an Order Once your order is shipped, you’ll receive an email or WhatsApp message with a tracking number. Click on the link provided or visit our Order Tracking page on the website. Enter your tracking number to check your order’s status in real time. Modifying an Order Contact us immediately via WhatsApp at 012-5240695 or email at tacticaloutdoorgears@gmail.com Modifications can only be made if your order has not been shipped. Provide your order number and the changes you'd like to make (e.g., item quantity, delivery address). We’ll confirm the changes or let you know if they’re not possible. Payments: Available methods and troubleshooting payment issues. Shipping: Delivery times, costs, and tracking details. Returns & Refunds: Policies and steps for initiating returns.

SUPPORT
Our Customer Service is here to assist you.
Please contact 012-5240695 through phone call or whatsapp.

tacticaloutdoorgears@gmail.com

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